Guest Information & Fees

What to expect

Our apartments are equipped with a range of plates, cutlery, cooking utensils, tea, coffee, and towels, so you just need to bring yourself!

Self-Check In

For your convenience, all of our apartments are enabled for self-check in. Each apartment has a dedicated key box and you will be sent a code to be able to open it approximately 4 hours before check in time. The code will be sent via email and SMS.


Our apartments are non-smoking apartments, and we ask you to take care of them as you would your own home. If there is evidence of smoking or there are any damages, we may regrettably have to charge the following fees. The cancellation fee is also below.

Item Fee
Smoking fee  £250.00
Damage Additional fee dependant on damage (minimum £100.00 or deposit retained)
Failure to pay any additional charge within 14 days £50.00 Administration fee
Cancellation fee Full rental amount if cancelled within 14 days of check in
Lost key £200.00
Maintenance call out fee (Due to guest misuse) Additional charge relevant to type of call out


For our full terms and conditions, please click here.